Even as the addressee / receiver can you claim a refund of the Express Post (EP) fee if the item is not delivered on time? i.e. if the postcodes are both within the next day delivery network, but is not delivered on the next business day; and you do not have any receipts or proof of postage as the receiver?
Have you bought something sent with Express Post, that is not delivered on time?
- Thread starter SULLA
- Start date
It is not uncommon and you will never get a refund for a few days late.
I sent some metal and it got locked into a WA-Vic loop going back and forth. It was delivered around 30 days after posting , I eventually got my money back for the express post bag but it was a fight.
I sent some metal and it got locked into a WA-Vic loop going back and forth. It was delivered around 30 days after posting , I eventually got my money back for the express post bag but it was a fight.
Just fyi.
So far I have had two payments for EP not on time delivery. One as sender and one as receiver.
I currently have five claims in place as receiver.
So far two have been approved. Still waiting on approvals for three more. All from same sender and same receiver and all one day late.
I am claiming as receiver. No purchase receipts, no lodgement receipts etc.
I received an email from an AusPost customer service manager which i (maybe) will share soon, which inspired me to claim as the addressee/receiver.
I am most surprised at the lack of responses here.
I dispute that you will never get a refund for a few days late as sender? I am getting refunds as a receiver for EP one day late!
More soon, maybe.
Last edited:
DJE
Well-Known Member
First world problems, WW3 about to kick off but let’s worry about a late parcel!
You have too much time on your hands.
Is it really that much of an issue that a parcel arrives one or two days late that you have to put in a claim?
Maybe it’s people like yourself to blame for AP price increases.
I’ve seen it all now.
You have too much time on your hands.
Is it really that much of an issue that a parcel arrives one or two days late that you have to put in a claim?
Maybe it’s people like yourself to blame for AP price increases.
I’ve seen it all now.
I am happy you have been enlightened.
No doubt,whenever you purchase a product or service and it does not match the description of that which you ordered, you simply accept being ripped off.
Good on you DJE. YOU ARE A CHAMPIGNON!
Whenever I buy a product or service I expect that it performs to the asserted / claimed levels. If it does not meet the claimed expectations I will always ask - why not?
Different strokes for different folks.
You may accept a lower standard of expectations. I simply ask that the claims made, be honored.
Simple, uncomplicated stuff.
I started this thread to let SSers here know that they can be reimbursed for poor AusPost perfomance as the addressee.
Only trying help this community.
Did not expect messenger to be made the bad guy.
If you do not wish to be reimbursed, do not claim. Simple stuff.
I do not concern myself with WW3 and I do not believe that claiming an advertised option ads to AusPost price increases.
It's all factored in to the price structure.
Some final words from Prince:
"Act your age, and not your shoe size!"!
E&OE
No doubt,whenever you purchase a product or service and it does not match the description of that which you ordered, you simply accept being ripped off.
Good on you DJE. YOU ARE A CHAMPIGNON!
Whenever I buy a product or service I expect that it performs to the asserted / claimed levels. If it does not meet the claimed expectations I will always ask - why not?
Different strokes for different folks.
You may accept a lower standard of expectations. I simply ask that the claims made, be honored.
Simple, uncomplicated stuff.
I started this thread to let SSers here know that they can be reimbursed for poor AusPost perfomance as the addressee.
Only trying help this community.
Did not expect messenger to be made the bad guy.
If you do not wish to be reimbursed, do not claim. Simple stuff.
I do not concern myself with WW3 and I do not believe that claiming an advertised option ads to AusPost price increases.
It's all factored in to the price structure.
Some final words from Prince:
"Act your age, and not your shoe size!"!
E&OE