Have you bought something sent with Express Post, that is not delivered on time?

S

SULLA

Active Member
Silver Stacker
Even as the addressee / receiver can you claim a refund of the Express Post (EP) fee if the item is not delivered on time? i.e. if the postcodes are both within the next day delivery network, but is not delivered on the next business day; and you do not have any receipts or proof of postage as the receiver?
 
It is not uncommon and you will never get a refund for a few days late.

I sent some metal and it got locked into a WA-Vic loop going back and forth. It was delivered around 30 days after posting , I eventually got my money back for the express post bag but it was a fight.
 
Golden Stash said:
It is not uncommon and you will never get a refund for a few days late.

I sent some metal and it got locked into a WA-Vic loop going back and forth. It was delivered around 30 days after posting , I eventually got my money back for the express post bag but it was a fight.
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Just fyi.
So far I have had two paynents for EP not on time delivery. One as sender and one as receiver.


I currently have five claims in place as receiver.

So far two have been approved. Still waiting on approvals for three more. All from same sender and same receiver and all one day late.

I am claiming as receiver. No purchase receipts, no lodgement receipts etc.

I received an email from an AusPost customer service manager which i (maybe) will share soon, which inspired me to claim as the addressee/receiver.

I am most surprised at the lack of responses here.

I dispute that you will never get a refund for a few days late as sender? I am getting refunds as a receiver for EP one day late!

More soon, maybe.
 
Last edited:
First world problems, WW3 about to kick off but let’s worry about a late parcel!
You have too much time on your hands.
Is it really that much of an issue that a parcel arrives one or two days late that you have to put in a claim?
Maybe it’s people like yourself to blame for AP price increases.
I’ve seen it all now.
 
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