Even as the addressee / receiver can you claim a refund of the Express Post (EP) fee if the item is not delivered on time? i.e. if the postcodes are both within the next day delivery network, but is not delivered on the next business day; and you do not have any receipts or proof of postage as the receiver?
Have you bought something sent with Express Post, that is not delivered on time?
- Thread starter SULLA
- Start date
It is not uncommon and you will never get a refund for a few days late.
I sent some metal and it got locked into a WA-Vic loop going back and forth. It was delivered around 30 days after posting , I eventually got my money back for the express post bag but it was a fight.
I sent some metal and it got locked into a WA-Vic loop going back and forth. It was delivered around 30 days after posting , I eventually got my money back for the express post bag but it was a fight.
Just fyi.
So far I have had two paynents for EP non on time delivery. One as sender and one receiver.
I currently have five claims in place as receiver.
So far two have been approved. Still waiting on approvals for three more. All from same sender and same receiver and all one day late.
I am claiming as receiver. No purchase receipts, no lodgement receipts etc.
I received an email from an AusPost customer service manager which i maybe will share soon, which inspired me to claim as the addressee/receiver.
I am most surprised at the lack of responses here.
I dispute that you will never get a refund for a few days late as sender? I am getting refunds as a receiver for EP one day late!
More soon, maybe.