Waiting 4 month for lunars from Perthbullion

I've had some lunars on backorder with these guys for 2 months now, and when I've asked them about it they are saying that the "Perth mint isn't accepting new orders for the Lunars" ... which means that they aren't sure when they can fill my order.

I don't think the delays are their fault, but they shouldn't be selling something that they can't deliver.
 
sammy said:
I've had some lunars on backorder with these guys for 2 months now, and when I've asked them about it they are saying that the "Perth mint isn't accepting new orders for the Lunars" ... which means that they aren't sure when they can fill my order.

I don't think the delays are their fault, but they shouldn't be selling something that they can't deliver.

I can appreciate admin, processing and shipping delays etc etc BUT IF "they" cant even place an order with the PM why are they accepting back orders.
Do they have assurance that PM will be accepting orders at a certain stage?
 
Ipv6Ready said:
I can appreciate admin, processing and shipping delays etc etc BUT IF "they" cant even place an order with the PM why are they accepting back orders.
Do they have assurance that PM will be accepting orders at a certain stage?


I'd assume so ... I haven't had any integrity problems with PB before the PM put a hold on producing their lunars.

Still very frustrating though.
 
PB season 2 episode 1

[youtube]http://www.youtube.com/watch?v=7wwICp8b6Es[/youtube]
 
Eliassamaha said:
Flyinfree said:
Eliassamaha said:
Your right silversearcher

It's like you said I gave them to many chances

Too many coins I get from them come with milk spots I wouldn't mind if I was buying their low premium bit I'm not, I'm paying a premium for these coin

Coins like koalas, ultra high relief and rounds all came with spots

They get a lot of business from me but I think I've had enough

It really upset people when you had paid high premium on your order and found milky spot on them.

Anyway, I believes it's not PerthBullion's fault but in order to maintain better customer service, they should do something on it. Raise a formal complaint to China Mint etc.

I complained about it all I got was " read our terms and conditions " so yeah it would've been nice if they did something about it

Even free delivery or something

Any ways they've lost me as a customer

That is really a strange behavior... Maybe you should share your experience and write about them here http://www.bulliondealerreviews.com/ , http://trustedpmdealers.com/ , http://golddealerreviews.com/
 
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