Yes I agree ... if a person buys an MS69 it should be in flawless condition. I would never sell a 69 that I felt was not appealing. If it were a 67 or 68 then of course it is understandable there may be an anomaly however small it may be. I even have 67's and 68's that have no apparent flaws with the naked eye, they have great eye appeal yet when viewed with a loupe there are tiny hairlines visible which lower the grade. In my opinion dealers should stand behind any 69 or 70 grade coin they sell as collectors expect these grades to be flawless to the naked eye and under magnification as well.
Just becasue a coin has been authenticated, encapsulated and graded 69/70 does not prevent it from developing spots ... dealers should never sell a coin graded 69/70 that has developed spots or other anomalies. The dealer should take these issues up with the grading companies and not try to pass problem coins on to smaller collectors. That is not good business.
How dealers handle customer issues is what distinguishes them from other dealers ... problem coins should always be exchanged.
RCC is not the only large coin dealer using stock photos, many large dealers do ... there is one in China (I won't mention any names) who always gets a "free pass" because people say ... "hey this seller has a great return policy". I never hear squat about the 100's of stock photos this dealer uses. Oh yea and here is the best excuse ... "don't worry this seller will disclose if the coin has been resealed
if you ask"

:lol: :| :/
Yea well that great "return policy" is bullshit once I receive a coin (s) that has been removed from OMP, "washed", "baked", then "resealed" (as admitted by the dealer) and then I send it off to be graded and find out about 2 months later I bought a crap coin. Well this chicanery has happened to me for the last time ... it's like wiping your ass with a wagon wheel, sometime you just gotta hollar stop !!!
When I hear these excuses I wonder if I'm watching episodes of the Twilight Zone or if these people who say this are living in the same universe as I do.
Sorry to see that someone got a bad deal from RCC but all I can say is I have purchased impeccable coins there and will continue to do so. Honestly I don't think there is one online dealer who has such an impressive collection of
Graded Modern Chinese Coins and other world coins as well. Monique is human and will make mistakes like any other human will.
Another excellent dealer is Clark Smith ... he also appeared once or twice on CCF but again, a few of the loud mouth "know it alls" ran him out as well. I talked to him many times since and he feels the same about CCF as Nick at Majestic Rarities, Jay Bullock, Monique and several other dealers ... they feel the forum has many highly knowledgeable members and great information but what lacks is that newbies get more "opinions" instead of solid "advice" and there is always
alot of squabbling and arguing (directly from Nick at his blog).
I really do not like to disparage CCF as the site is really phenomenal and members like tamo42, badon, Panda Collector, poconopenn, peng_you, sandac, dragondollar and others provide the solid foundation to make it successful and I enjoy participating there. These members mentioned above make the site an invaluable resource. Fortunately for me I have been there long enough to know what loud mouths to "tune out" and which ones to really take heed. Now I just use the "know it alls" for amusement and the exceptional members I mentioned ... I utilize their knowledge.
Sorry to go off on a tangent
Back to the regularly scheduled programming !
Minetech & Teh Silvers I hope you guys get great coins ... if not I would be interested to hear the results. At those great prices, great coins would be a win for all of us !