Run as fast as you can from Bullion Direct

BamaGuy

New Member
I used to be their biggest cheerleader. Their platform is falling apart.

My items have been pending since June 26.They now have frozen 40k in my account because of an automated "default".. Each day I log on to live help & they promise to have it fixed. here's no phone number that is answered,they never return emails & all you get it as auto response.

When you sell an item you have mailed in the cash isn't credited to our account right then. It becomes "pending". The online help guy says each account is moved manually from pending to available.

Silver recorded as "in stock" isn't really there. They use the excuse that it's in another facility is why it takes so long to ship.

I can't take request of a check or wire because my money has been "pending" for 15 days and counting. They credited my wire in on the first day received.
 
After searching on google their own forum i've came across dozens of similar stories & BBB complaints.

I've got a bad feeling about this.
 
BamaGuy said:
After searching on google their own forum i've came across dozens of similar stories & BBB complaints.

I've got a bad feeling about this.

how about introducing yourself first before running such a rant
Even if it is true ;)
 
Hi.. I'm from Alabama.Age 40..No children...Restaurant owner. I have been buying & selling metals since about 1995. On BD since 2007.

Anything else ,just ask...
 
I would hardly be in my comfort zone either with 40K floating in limbo.
My experience with various bullion dealers over the past few years has been completely positive though so I would tend to think this will work out fine for you.
 
spannermonkey said:
BamaGuy said:
After searching on google their own forum i've came across dozens of similar stories & BBB complaints.

I've got a bad feeling about this.

how about introducing yourself first before running such a rant
Even if it is true ;)

Spannermonkey - very :cool: side display icon (can't remember what you call it :lol:)
 
Part of my pending items were released today. As soon as everything unwraps i'll be requesting a check from them.

An all electronic trading platform should be instant IMO.. Not almost 3 weeks and manually processed.
 
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