This was the NGC response on the Chinese Coin Forum:
"Peter Anthony brought this thread to my attention and I wanted to offer some clarification. NGC does not consider this type of photoshopped or edited image to be acceptable, and we will inform Modern Coin Mart of this. I do not believe that our customer service representative fully understood what had been done, and we will make sure that issues like this are appropriately addressed by our staff in the future.
Many internet sellers use stock photos and in some limited situations it might be necessary to edit a photo of an NGC holder, such as when a new release is being pre-sold. Under no circumstances should this image misrepresent or mislead. Clearly, we need to have a policy in place that defines when a stock photo or edited photo is acceptable, and I welcome all feedback. Anyone is welcome to email me directly at
[email protected].
I would also like to address the questions about special treatment. No dealer, including Modern Coin Mart, receives preferential grades from NGC. Our graders never know the identify of a submitter. Modern Coin Mart is located near NGC because it allows them to drop off and pick up coins, which reduces the shipping time and expense. In fact, many dealers have relocated to Sarasota because their proximity to NGC results in faster shipping times. (Just type in "Sarasota" into the Dealer Locator on the NGC website to see how many other member dealers are in the area.)
If anyone has any additional questions or concerns, please feel free to contact me.
Regards,
Max Spiegel
Numismatic Guaranty Corporation (NGC)"