Quite a number of respondents are flagging the desire to pay for purchases online via PayPal or credit card without surcharges. Just would like to point out in the interim to the results being released that the surcharges on these payment methods are often higher than the gross margins on the items being purchased.
Some bullion items have margins of 1.5 to 2% - paying for these items (in full) with payment methods that incur anything from 1.1 to 3% surcharges (sometimes in addition to other merchant/gateway fees) without this surcharge being added is simply impossible. Markups in "regular" retail can be up to 200% - so there's plenty of room to absorb these costs, but not in the bullion industry.
Over 150 responses, still rolling in, so keeping it open a while longer.