How long do you give a seller to make it right?

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FraterArgentum said:
phynixbullion said:
Ok guys
It's all in the open so just kiss and make up ...
Click to expand...

Something tells me this particular buyer isn't the forgiving type!
I thought the Chinese Whispers had gone on long enough and it better to be open, honest and frank than be silent.
I did the right thing: At the time I offered part refund, the I'd still not taken delivery of the coins & did so as a gesture of good faith.
Once I'd taken delivery of the the coins, refund was provided & I'd have thought the buyer would've updated the thread to that effect.
Instead I had to involve site admin regarding what in the grand scheme of things is a very minor issue.
I'll publicly apologize here & now for any inconvenience caused.
I don't know any seller that would provide a full refund prior to receiving the goods unless they had a previous trading relationship with the buyer (bare in mind I'm relatively new to the forum & am not yet clued up on who's trustworthy & who's not).
There are other members in this same thread that I dealt with over the same (difficult) period & I was able to ensure each was 100% satisfied with their purchase, regardless of cost &/or time.
There are some people on this forum, as in this world that one will never be able to satisfy no matter how hard one tries & I'm chalking this one up to being one of those cases.
Click to expand...


uummmmmmmmmm but you expect a full payment befor sending the product? :/
Double standard much?
 
anonmiss said:
FraterArgentum said:
phynixbullion said:
Ok guys
It's all in the open so just kiss and make up ...
Click to expand...

Something tells me this particular buyer isn't the forgiving type!
I thought the Chinese Whispers had gone on long enough and it better to be open, honest and frank than be silent.
I did the right thing: At the time I offered part refund, the I'd still not taken delivery of the coins & did so as a gesture of good faith.
Once I'd taken delivery of the the coins, refund was provided & I'd have thought the buyer would've updated the thread to that effect.
Instead I had to involve site admin regarding what in the grand scheme of things is a very minor issue.
I'll publicly apologize here & now for any inconvenience caused.
I don't know any seller that would provide a full refund prior to receiving the goods unless they had a previous trading relationship with the buyer (bare in mind I'm relatively new to the forum & am not yet clued up on who's trustworthy & who's not).
There are other members in this same thread that I dealt with over the same (difficult) period & I was able to ensure each was 100% satisfied with their purchase, regardless of cost &/or time.
There are some people on this forum, as in this world that one will never be able to satisfy no matter how hard one tries & I'm chalking this one up to being one of those cases.
Click to expand...


uummmmmmmmmm but you expect a full payment befor sending the product? :/
Double standard much?
Click to expand...

That's why (unlike yourself), I have no intention of attempting to alter the feedback I gave you as a buyer.
You as a buyer have recourse in the form of feedback after the fact, I as a seller leave feedback upon payment being received .
No, I don't see a double standard at all.
I've now got a "-" in my feedback as a result of this and that's the risk I take as a seller.
That is the entire point of the feedback system....isn't it?
 
FraterArgentum said:
phynixbullion said:
Ok guys
It's all in the open so just kiss and make up ...
Click to expand...

Something tells me this particular buyer isn't the forgiving type!
I thought the Chinese Whispers had gone on long enough and it better to be open, honest and frank than be silent.
I did the right thing: At the time I offered part refund, the I'd still not taken delivery of the coins & did so as a gesture of good faith.
Once I'd taken delivery of the the coins, refund was provided & I'd have thought the buyer would've updated the thread to that effect.
Instead I had to involve site admin regarding what in the grand scheme of things is a very minor issue.
I'll publicly apologize here & now for any inconvenience caused.
I don't know any seller that would provide a full refund prior to receiving the goods unless they had a previous trading relationship with the buyer (bare in mind I'm relatively new to the forum & am not yet clued up on who's trustworthy & who's not).
There are other members in this same thread that I dealt with over the same (difficult) period & I was able to ensure each was 100% satisfied with their purchase, regardless of cost &/or time.
There are some people on this forum, as in this world that one will never be able to satisfy no matter how hard one tries & I'm chalking this one up to being one of those cases.
Click to expand...
A couple of months ago I had some mate over my place , they are all stackers on this forum
One had some maples he wanted to sell he was waiting on a call from someone he knows to buy but wasn't shure if the sale
Was a shure thing so he decided to put them up on ss .As a shit stir we buzz the maples we didn't leave feed backs because
That wasn't your intention ...it really and honestly was a shit stir ..........and then all hell broke loose .
I still cop shit from some members for this .the funny thing is that they weren't my maples but I still get an ear full .
It was probably a stupid thing to do but how many time have you done a silly thing when your with mates.
I really hope you two guys work it out .
 
FraterArgentum said:
anonmiss said:
FraterArgentum said:
Something tells me this particular buyer isn't the forgiving type!
I thought the Chinese Whispers had gone on long enough and it better to be open, honest and frank than be silent.
I did the right thing: At the time I offered part refund, the I'd still not taken delivery of the coins & did so as a gesture of good faith.
Once I'd taken delivery of the the coins, refund was provided & I'd have thought the buyer would've updated the thread to that effect.
Instead I had to involve site admin regarding what in the grand scheme of things is a very minor issue.
I'll publicly apologize here & now for any inconvenience caused.
I don't know any seller that would provide a full refund prior to receiving the goods unless they had a previous trading relationship with the buyer (bare in mind I'm relatively new to the forum & am not yet clued up on who's trustworthy & who's not).
There are other members in this same thread that I dealt with over the same (difficult) period & I was able to ensure each was 100% satisfied with their purchase, regardless of cost &/or time.
There are some people on this forum, as in this world that one will never be able to satisfy no matter how hard one tries & I'm chalking this one up to being one of those cases.
Click to expand...


uummmmmmmmmm but you expect a full payment befor sending the product? :/
Double standard much?
Click to expand...

That's why (unlike yourself), I have no intention of attempting to alter the feedback I gave you as a buyer.
You as a buyer have recourse in the form of feedback after the fact, I as a seller leave feedback upon payment being received .
No, I don't see a double standard at all.
I've now got a "-" in my feedback as a result of this and that's the risk I take as a seller.
That is the entire point of the feedback system....isn't it?
Click to expand...


Think PM is the best way of dealing with this going foward.
 
Sales Summary

1) buyer buzzs coins from seller and pays straight away - true SS style
2) buyer receives below standard coins and seller agrees to refund - true ss style ......good so far

3) buyer returns coins with tracking # true ss style
4) Seller offers partial refund now and part later - true ss style ( I don't think so)

5) buyer gets a little upset - rightly so
6) buyer leaves appropriate feedback instead of naming and shaming .....true ss style

7) seller tries to play victim card....... :( Have sighted every pm seller has sent to buyer....he aint no victim..... trying to de-value the reputation of a loyal ss (very low -Shame FA)
8) seller gets upset with me for posting this - I don't give a rats -

9) Pending
 
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