HAVE YOU SEEN THE NEW "BUYER PROTECTION" FEES ON EBAY?

Starting today, we’ve removed transaction fees across all categories, so you’ll keep more of every sale. See details below to learn what's changed.



What this means for you

Starting today, we've made it free to sell on eBay.com.au for Australia-based sellers with up to $25,000 in sales in the past 12 months.

We’re removing transaction fees (up to 13.4% final value fee and $0.30 fixed order fee) in all categories for eligible sellers.

Learn more about selling fees and how your sales are evaluated

Based on your current selling activity, you qualify for free selling.


What’s changed

We've made some additional updates.

Introducing Buyer Protection

We're introducing Buyer Protection to give buyers even more peace of mind when shopping on eBay.

With Buyer Protection, buyers will get access to new 24/7 customer support, risk monitoring and fraud detection, and secure transactions. A Buyer Protection fee* will be added to listings from Australia-based sellers who don't have a Pro plan.


  • If you sell for free, a fee* will be added to listings and paid for by the buyer to eBay to enable these protections, giving buyers more confidence to buy from casual sellers. See how the fee is calculated
  • As a buyer, this fee is included in the item price shown, so there are no surprises at checkout.

Buyers will continue to benefit from free services like eBay Money Back Guarantee and Authenticity Guarantee (for eligible items and categories).

Buyer Protection is included at no additional cost on listings from Pro sellers

*Excludes Vehicles & Classified Ads
Buy shipping labels at discounted rates

To simplify shipping and provide a consistent, tracked and protected experience, sellers without a Pro plan will generally need to buy a label on eBay to post eligible items


  • You'll unlock discounted rates from trusted carriers such as Australia Post and benefit from protections if anything goes wrong in transit
  • Our printer-free options mean you won't need a printer to send your item. You’ll be able to drop off your parcels as usual (e.g. at your local post office) either with a printed label attached or by showing a QR code
  • Local pickup remains an option if you prefer to hand it over in person

You don’t need to buy labels on eBay for low-value, light-weight or bulky items. We know one size doesn’t fit all. There are exceptions in place for items that are under $20, fit in an envelope, or are heavy or bulky. You’ll still have flexibility on how you send these items, regardless if you are on a Pro plan or not. When you list your items, you’ll see whether you’re required to buy a label on eBay.

Learn more about buying shipping labels on eBay
Pro subscriptions

Store subscriptions will become Pro subscriptions and will include exclusive features for higher-volume sellers and sellers who need access to advanced selling tools.

Free selling will not be available to sellers with a Pro subscription (Pro sellers).

To access advanced features as well as additional payout and shipping options, you may want to consider becoming a Pro seller. Learn more about Pro subscriptions


More information

Please visit our FAQs for more information, or feel free to contact us if you have any questions or concerns.
 
So essentially eBay is failing to entice sellers and in order to do so they must make it free to sell and increase the prices for buyers. Every failing business increases their prices at some point, not normal inflationary price increases. Interesting to see what happens. With Amazon in Australia now I only buy about 25% of what I used to buy from eBay back in the day. I never sell there anymore because Marketplace works for me. Double edged sword, it's free to sell on eBay now but at the same time harder to sell because stuff is more expensive?
 
The buyers fee is hidden in the price. But it is a lot harder to get sales on ebay than it used to be so they must have made the change in a panic.
I also think market place is killing them too.
 
The buyers fee is hidden in the price. But it is a lot harder to get sales on ebay than it used to be so they must have made the change in a panic.
I also think market place is killing them too.
No. Buyer fee is not hidden and is
clearly declared for buyers from casual sellers from 14/5.
 
Purchase price was $160.

Click on the image to view all text.
 

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