An interesting thread, this one. Getting back to the OP, the nervousness could well have been real, but not because the branch didn't have enough Aussie Beer Tokens in the drawers. This little scene says more about the nature of high street banks these days, and their business model. Long gone are the days when banks and bank managers were upstanding pillars of our communities, upon whom we could rely for some reasonably reliable advice. Nowadays, they are just another business whose survival and profitability depends on extracting as many dollars out of its customers as possible, usually by upselling products we don't need and didn't ask for. Bank staffers often get commissions for this stuff, and everybody will have KPIs and bloody targets in their APAs. I can feel the will to live slipping away as I think about this crap.........
Anyways, one KPI is probably to minimise withdrawals, so the poor lad/lady in question would have sat in the following day's staff meeting and been asked to explain why she had paid out $xxxxxxx in one day, as though she should have avoided it somehow.
Geez, I'm so glad I'm headed for the exit, work-wise. Just five more years........
