sando said:
Big A.D. said:
Australia Post wanted to open my mail today when I tried to post a DL envelope registered and the guy at the counter noticed it was a bit lumpy.
"You'll have to open it and use this prepaid satchel instead. What's in it?"
"None of your f***ing business actually. I'll repackage it at home and post it somewhere else".
First time I've been downright rude to AusPost but what with the ongoing "Sorry We Missed You" card issue and this nosy bastard at the counter today trying to get an extra $14 out of me to post a letter (yes, I know the difference between a letter and a parcel and so does the AusPost website) I'm surprised I lasted this long.
LET ME SHOW YOU HOW WRONG YOU WERE
Lumpy envelopes(improper packaging) damage million dollar auto-sort machinary.
The "nosy bastard" was trying to assist you in the following wayz -
a) ensure your item got to where its going
b)protect you from a possible life affecting damages claim - wanna go against AP in court??
c)It is his business - that`s what hes paid for
No, he's paid to try to get me to spend an extra $14 on a service I don't need. If he really was trying to do all those things, he could have simply said "That lumpy envelope might well break some million dollar auto-sorting machinery, you really need to repackage it more securely".
If he'd said that I would have said "Oh okay, no problem", but instead he demanded to know what was in it and kept waiving some pre-paid padded envelope at me.
As it turned out, I
did repackage it and I
did manage to post it without spending the extra $14 and it
did get to it's destination (presumably without taking out a sorting facility or two en route).
"SORRY WE MISSED YOU"
Are you at home 24/7/365 ?
Do AusPost parcel couriers
deliver 24/7/365?
Is it possible that the TV was on or that you were in the shower etc when there was a knock on the door??
No.
I'm keeping a running tally, so unless I'm just unlucky enough to have been relieving myself at the exact moment the parcel delivery contractor rang the doorbell for
the last 18 packages in a row that people have mailed to me, I'm going to take a wild stab in the dark and suggest the delivery guy isn't trying to deliver stuff.
Did you ever ask for items to be left?
Have you ever spoken(nicely) to your postman or parcel courier??
I've never actually
seen my parcel delivery guy (on account of him never having attempted to deliver a parcel to me) but whenever I have registered letters, my regular postie somehow manages to walk the extra 2.3 meters from my mailbox to my doorbell and press the little intercom button to see if I'm home.
My regular postie's name is Sue, by the way. I like Sue. Sue has an 8 out of 9 success rate in getting my signature on registered mail items.
Look, I'd be perfectly happy to receive an auto-generated email from the online tracking system saying "There is a package waiting for you at the post office, pick it up any time you like" but what gives me the shits is having some bastard drive around with it in the back of his van all day and then lie to me in saying he tried to deliver it. He's now dropping the little "Sorry" card into my mail box not on they day he allegedly missed me but the following day and I know this because I can punch the tracking number into the AusPost website and see "On board with driver for delivery today" and then see the package turn up at the post office at exactly 4.35pm which is usually about 45 minutes after he supposedly tried to deliver it (regardless of whether I'm home or not). When I see the "...for delivery today" entry, I walk 15 mins to the post office so I'm there at about 4.35pm, show the tracking number on my iPhone's screen to the guy at the counter and collect my package. The "Sorry" card turns up the next day saying there was an attempted delivery at 10.30am on
that day (the day
after I've collected the package) and that I can pick it up from 4.30pm at the Post Office.
If I didn't use the online tracking system and actually believed the official notifications, it would take an extra day for me to get my package and I'd be trying to get it in the last half an hour before the Post Office closes when the place is jam packed full of other people who've been lied to about where their mail is and whether somebody has tried to deliver it or not.
And no, I don't feel like paying an extra $120 a year for privilege of having a PO box so I can save AusPost the bother trying to deliver the mail to my actual house. They can f***ing pay me for saving them the hassle or they can deliver the service they're being paid for in the first place.