10 oz Silver Coin arrived in poor condition; what to do?

Barbarian At The Gate

Barbarian At The Gate

New Member
Hi guys

Just purchased a 10 oz silver Kookaburra coin from GS. Unhappily, it's arrived in really poor condition. The capsule is visibly scratched and there appears to be a milk spot on the coin (can't remove capsule, not sure how). Any suggestions as to what I should do? Send it back or wear it? Either way, I reckon I won't be going back there.
 
contact the seller first, do spread it here unless you get no joy
 
Contact the dealer before going public as anything could have happened in the shipping.
 
Thanks for the feedback, guys. I have contacted them and they're willing to replace it. I can't tell you how shocked I was when I saw the coin as it was so well-packed. Possibly a Perth Mint problem, but we'll probably never know.

Thanks again for the advice.
 
There was someone at the Silver Stackers Meet-up in Melbourne on Sunday with a similar coin. Not sure if it was a Kook or not. The spot was more brown than a regular milk spot.

I think it was acquired 2nd hand and not from any dealer.

Yell out if that was you....
 
Problem resolved and coin replaced - there was actually a big fat grey hair in the capsule. Maybe the mint should introduce hair nets :/
 
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