Perth Bullion Liquidation

That being said, I can completely understand why previous SDB customers who went through the liquidation process and had to deal with Neil Cribb would be disgruntled. It must have been a horrible process to be a part of. The company is taking all efforts to mitigate this from happening in the future and ensuring that this is not something that is able to happen again.

 

It's lazy, I admit, but the point was bought up by one of your former customers and someone invested in this and you didn't respond to them there. And it seems you don't want to respond to that point here either, and hey, that's just fine, your choice, and I have no skin in this game so I won't bother to go further. It's your rep that needs repairing, not mine.

 

As I have mentioned, Ben is more than happy to meet with previous SDB clients who had to deal with Neil Cribb. If they would like to arrange a meeting in store, or online then I am more than happy to arrange for that to happen. Thank you for your comments SilverDJ

 

I have no doubt that's the case. But either you miss the point entirely, or are deliberately avoiding the point, which is; you are not adequately addressing this in public like on this forum on your own Facebook page.
And that's ok, you don't have to, your choice on what comment and questions you respond to. Bonus points for just being here of course. But as a former (substantial) PB customer myself, I'm just not getting the vibe.
Good luck, but I don't think I'll be a return customer.

 

All the best

 

Personally I think it takes some courage to rebuild with the same name. It's taking the hard and honest road. It would have been easier to rebrand and start over without the baggage.

It's really unfortunate that PBC/BB and customers were impacted by the ATO decision to unfairly treat bullion dealers over their application of GST.

@Matthew Hooper / @bbfounder, do you think there may be an opportunity to file for damages against the ATO given the recent decision in the ABC case? Perhaps in conjunction with affected customers?

All the best with rebuilding the company. I can understand the anger of ex-customers, but I can see Ben went above and beyond in that Facebook thread to try and address concerns. There will just be no pleasing some I guess, I think if I'd lost a considerable sum through these events I'd be equally inconsolable.

 

It may seem like I'm like a dog with a bone here, but I'm genuinely trying to help them with their image. The issue I saw is that they didn't respond to the questions about the concerns of their bookkeeping, in which it seems the supreme court appear to have agreed it was a problem?
If it was me in that position I'd be doing all I could to address those concerns, and do it in public. Yet they seem to be picking and choosing what concerns they address, with the one of bookkeeping conveniently ignored. That's how it looks to me anyway.
But again, I have no dog in this fight, so that's the last I'll say on this.