An excerpt from the rsm announcement a few days ago and I was wondering if anyone went through this: The process to be followed for the collection of goods, in an orderly manner, and in accordance with the Orders, is outlined below. Action is required by you to collect your goods. To facilitate the collection of third-party goods as soon as practicably possible, an online booking system has been established where you will be able to book an appointment for a half an hour appointment (as designated by the Orders), to arrange collection of your goods from the Company’s premises at 180 Wright Street, Cloverdale. Before booking, you will need to have provided certain documentation in accordance with the Orders. Upon providing the necessary documentation and confirmations, and making a booking, my staff will review the information provided and will come back to you at least 24 hours prior to your booking to confirm the booking, or alternatively require you to provide any missing information by a specified time to retain the booking.