Website acting up?

Discussion in 'Questions & Comments' started by finicky, Dec 2, 2014.

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  1. SpacePete

    SpacePete Well-Known Member Silver Stacker

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    Really bad for sales threads I imagine. Maybe better not to have any auctions until this is resolved.
     
    SpacePete, Feb 15, 2015
    #81
  2. Phiber

    Phiber Well-Known Member Silver Stacker

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    Really getting a bit frustrating, tried couple times earlier today to get on (once in the morning, once after lunch), but to no avail.
    Hoping this will get resolved soon.
     
    Phiber, Feb 15, 2015
    #82
  3. willrocks

    willrocks Well-Known Member Silver Stacker

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    Still slow here.
     
    willrocks, Feb 15, 2015
    #83
  4. House

    House Well-Known Member Silver Stacker

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    One positive- Anybody else have an incredibly more productive weekend than usual? :)
     
    House, Feb 15, 2015
    #84
  5. Nabullion Dynamite

    Nabullion Dynamite Active Member

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    Ok, thought it was just me, last couple weeks experience the sames things as mentioned before. Errors to load and extremely slow loading if things do load. Then things will run fine for a little bit, and then back to error messages.

    I'm suffering at work now because I can access the forum =(
     
    Nabullion Dynamite, Feb 15, 2015
    #85
  6. sammysilver

    sammysilver Well-Known Member Silver Stacker

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    Hi GP,

    Can I donate any funds to the fix?

    Sam.
     
    sammysilver, Feb 15, 2015
    #86
  7. Greg Williams

    Greg Williams Well-Known Member Silver Stacker

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    Don't know if it anything to do with the problem, but something to note: It showed the amount of most users online was 209? on 13/02/2015 - after I refreshed I saw this it updated to todays date (267 users) before my very eyes lol

    [​IMG]
     
    Greg Williams, Feb 15, 2015
    #87
  8. goldpelican

    goldpelican Administrator Staff Member

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    That's an artefact of the web server being restarted, and logged in people being counted twice as they refresh.

    As far as I can track the problem it is database memory related - which most likely means a server upgrade. We've been chugging along on 1GB RAM for a couple of years, but the database is just growing too big for that to be enough.

    As a number of people have noticed, private messages are SLOW - this is the biggest single use of resources in the database - 700,000+ messages - and growing the fastest. I may need to do a trim of anything more than 12 months old to get it back to a manageable volume.
     
    goldpelican, Feb 15, 2015
    #88
  9. errol43

    errol43 New Member Silver Stacker

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    GP... It is 3.34am here in Qld...Hardly anyone visiting the site....Oh so slow.

    Getting to the stage where it is no longer a pleasure to be on SS. TOO MUCH HASSLE.

    hOPE THAT YOU CAN GET THE SITE BACK TO NORMAL SOON.

    Regards Errol 43
     
    errol43, Feb 15, 2015
    #89
  10. SpacePete

    SpacePete Well-Known Member Silver Stacker

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    1GB RAM? To get anything that small would suggest a shared host starter-plan from a hosting reseller. You're doing well to have kept the site going on such an instance size. I'm guessing support is the biggest cost.
     
    SpacePete, Feb 15, 2015
    #90
  11. ironwood

    ironwood Active Member Silver Stacker

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    I trimmed my messages down to 24%. Have three pages of convos with Maggie. Just couldn't bring myself to delete them. :/ Figured if you need to purge old PM's GP then you will.
     
    ironwood, Feb 15, 2015
    #91
  12. goldpelican

    goldpelican Administrator Staff Member

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    Not at all - it is a virtual machine, dedicated 1GB RAM, on ESX platform. I know my way around Linux and VMWare environments. We outgrew shared hosting years ago. My background is architecture in this space for 15 years before I entered the bullion game. Disk read used to the be the biggest bottleneck which is why we use Amazon Cloudfront for various script and image caching.

    "Shared" hosting is usually 200 accounts crammed into an 8GB machine or similar all competing for resources.
     
    goldpelican, Feb 15, 2015
    #92
  13. smk762

    smk762 Active Member Silver Stacker

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    Is user message export a possibility? FWIW,I deleted most of mine a few days ago.
     
    smk762, Feb 15, 2015
    #93
  14. cashgoldsilver

    cashgoldsilver New Member

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    100%

    CGS :)
     
    cashgoldsilver, Feb 15, 2015
    #94
  15. SpacePete

    SpacePete Well-Known Member Silver Stacker

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    Less browsing, more silver shopping!
     
    SpacePete, Feb 15, 2015
    #95
  16. SpacePete

    SpacePete Well-Known Member Silver Stacker

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    I wonder if it is reasonable to purge all message boxes of users who have been inactive for a couple of years?
     
    SpacePete, Feb 15, 2015
    #96
  17. Kam

    Kam Active Member Silver Stacker

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    Looks like it's working much better this morning compared to the last couple of days, not sure if everyone is experiencing the same
     
    Kam, Feb 16, 2015
    #97
  18. Greg Williams

    Greg Williams Well-Known Member Silver Stacker

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    I was thinking the same, but then I get an error message hahaha - Maybe ya jinxed it lol :p
     
    Greg Williams, Feb 16, 2015
    #98
  19. SpacePete

    SpacePete Well-Known Member Silver Stacker

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    I am still having trouble with messages.
     
    SpacePete, Feb 16, 2015
    #99
  20. Kam

    Kam Active Member Silver Stacker

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    Hahaha should've kept my mouth shut :lol:
     
    Kam, Feb 16, 2015
    #100
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