Stacker cannot access their account

Discussion in 'Questions & Comments' started by SilverTounge15, Jul 14, 2022.

  1. SilverTounge15

    SilverTounge15 Well-Known Member Silver Stacker

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    Hi stackers,

    I have been txted by a stacker who cqn not access their account, their password is not working and the login code retrieval is not working as they never receive an email.

    Is there anything they can do?

    Thanks
     
    SilverTounge15, Jul 14, 2022
    #1
  2. Golden ChipMunk

    Golden ChipMunk Well-Known Member

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    Common problem please check the Cap Locked , is not on when entering the passwords.
     
    Golden ChipMunk, Jul 14, 2022
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    SilverTounge15 likes this.
  3. SilverTounge15

    SilverTounge15 Well-Known Member Silver Stacker

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    Thanks but hey have not forgotten their password and it's been a while trying and made sure wasn't on, also the code generator is not sending code to their email...
     
    SilverTounge15, Jul 14, 2022
    #3
  4. mmm....shiney!

    mmm....shiney! Administrator Staff Member Silver Stacker

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    mmm....shiney!, Jul 14, 2022
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  5. 66rounds

    66rounds Well-Known Member Silver Stacker

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    Nothing in spam or junk?
     
    66rounds, Jul 14, 2022
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