The Precious Metal House website has been down for two weeks now. Anybody know what's up? Have they been shut down? I know it says maintenance but sheesh c'mon.
Theres a thread on kitco that says they may of done a runner & closed up shop. Some people have bought metal & never received their goods -sites gone,twitter,linkedin,facebook etc Generally thats a good indication theyve left town. Im on the other side of the globe in Oz but just stumbled across the thread & remember reading your question earlier. Hope this helps Finch https://www.kitcomm.com/showthread.php?t=104838I
^ thats good to hear ... I know id be screaming for blood if i placed a order & never received it. Makes me angry just hearing about things like that. Thats the beauty of the forums & the net now,weve got such a vast network of members mostly all sharing the same common interests,its great we can bring these things to peoples attention when outright theft is happening,although some stackers probably got stung. Its pays to shop at the dealers that have been round for a while & are here to stay,if its a website/shop thats fairly new i tend to watch it for a while,see what others feedback is & test buying in smaller quantities first to see if theres any dramas when it might come to buying in bulk. If its a new kid on the block i tend to give them a go if they have competetive pricing,a good website,good customer service & products another dealer might not carry in their range of pm's. Cheers Finchy
I read your post about pagnanis .. Sorry to hear about that is there any chance you can go through the ombudsmen and chase them down? Or going through your bank to try n get a deposit back ? Depends how you went about the transaction i suppose. Sometimes you come to a dead end with things like this,but you never know sometimes in rare cases the squeaky wheel gets the oil. I know from experience the ombudsmen are pretty slow at doing what they do but in the end it can pay off
For some reason, I thought they shut down temporarily to hedge the decline of metal prices. Then open back up when the price rises to +$30 again.
I've already got request for assitance in with "Paymate" the company i transferred the cash through, i have the details for the SA Consumer and Business Services Customer Centre, so i'll try that. It was one of those things, thought i'd done a bit of reasearch, checked on this site and they did exist and they had produced. It was a small order and it's the first time i've been done , so i'll chalk it up to experience and keep stacking
They got me too. I also Recieved an e-mail from them early last week. Thank you for your email. Unfortunately our site has been the target of a series of fraudulent transactions and for this reason we have put our operations on hold until further notice. All customers with pending orders will be contacted by Friday February 22, 2013 at the latest with updated information. Thank you very much for your patience while we work through this. Regards, PMH I have not heard from them since. I would like to start a list of people who have been burned. Please PM me if they got you. I thought the ombudsman was just to police government stuff. I don't know who to go to for help on this. I guess the cops at some point soon. Any suggestions would be appreciated...
If you paid by your credit card you can get your money back via credit card company. Depending on how you paid, the bank may help you out as well. Hopefully you will get more communication from them on the situation. I bought a couple times from PMH but I prefer TTO (The Troy Ounce) or SGB (Silvergoldbull)
Bsquash, They have my money as well. My first substantial purchase. I joined the site just to see how efforts can be united. On Friday I was assured more information was coming today ? Just a stall tactic? The contact that came from removed his personalized message from his phone since Friday. Still hoping
They got me too... I bought some coins a few weeks ago and never received it.... Today when i emailed them I received this email: Please be advised that Precious Metal House has filed an assignment of bankruptcy. For further information please contact. Francisco Remolino ESTATE MANAGER PH. 416.515.3921 EXT. 3865 FAX 416.323.5240 3100 Steeles Avenue East, Suite 900 Markham, ON L3R 8T3 [email protected] It sure does not look good... I wrote an email to the adress provided but it bounced back like this: This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. [email protected] Now I am getting really, really mad... Please let me know if there is anything new....
There is a forum that has been created for all people who have been ripped off... I don't quite know if I can post an external link here, but it is for a good cause, so I hope the admins will understand: http://pmhbankruptcy.proboards.com/index.cgi?board=general&action=display&thread=3&page=1
I was burnt by them as well although not as bad as some others. I smelled a rat in October of last year already. They kept making excuses as to why my order had not been shipped yet. Delay tactics were the name of their game. After three months of back and forth i finally couldn't deal with the deceit anymore, was absolutely exhausted and reported them to the Better Business Bureau. In February of this year I did not receive the items i ordered, but items they reported had the same bullion value. I believe that they only reason i got anything at all was because i brought in the BBB. They have since lost their Accreditation with the BBB and there is an alert out on Precious Metal House on the BBB website. My fear is that the guilty party (managing director) simply opens another company with a different name and continues in his unscrupulous ways. Nobody deserves to be the victim of these "fly by night" type operations. I truly hope that others will be able to recover some of their losses.
Scary, placed a fairly substantial order with PMH in January. Had our money, and lots of excuses as to why they were Not shipping. Finally threatened to involve the BBB and they shipped. Feel bad for all you guys who got burned, hope it will still work out Ok. Had to join this forum to tell my experience with PMH. From now On I'm dealing locally with product in hand before payment.
