Perth Mint online coin launch times

Discussion in 'General Precious Metals Discussion' started by goldpelican, Dec 20, 2011.

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  1. goldpelican

    goldpelican Administrator Staff Member

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    New Coin Releases Come Early For Collectors In 2012

    http://blog.perthmint.com.au/2011/12/20/new-coin-releases-come-early-for-collectors-in-2012/

    Reproduced with permission
     
    goldpelican, Dec 20, 2011
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  2. stextc

    stextc New Member

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    Not sure if changing the time will solve the problem.
    It will mean people will use the website at 12.01am rather than 9am.
     
    stextc, Dec 20, 2011
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  3. fishball

    fishball New Member Silver Stacker

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    Agreed. What a fail move.

    Seriously instead of adding more resources to tackle the issue they decide it'd be smart to just move the timeslot to inconvenience other Australians (what 3am Sydney time?) so there'd be less buyers (potentially).

    _|_
     
    fishball, Dec 20, 2011
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  4. goldpelican

    goldpelican Administrator Staff Member

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    Guys having worked extensively with server capacity planning, you can't always just "turn on" more server resources, particularly when the web site relies on back end systems. It can be a massive infrastructure and software project that takes many months, longer if old or proprietary systems require redesign or replacement. Being very generalist here but I'm going to assume not everyone on the forum has an IT background.

    That's before the minor detail of corporate budgets having a spare few hundred thousand or a lazy million or five depending on just what needs upgrading.

    Time shifting the load is a smart interim measure from a capacity perspective, but obviously not necessarily a popular one.
     
    goldpelican, Dec 20, 2011
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  5. Lightsview

    Lightsview Member

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    Hi GP, where can we get the info about the 1/20oz Colored Bullion Dragon?

    I checked the PM website regarding new releases;

    New coin releases available from midnight 2 January 2012 (AWST):


    H.M. Queen Elizabeth II Diamond Jubilee 2012 1/4oz Gold Proof Coin
    2012 Year of the Dragon Stamp and Coin Cover
    Famous Battles in Australian History Kapyong 2012 1oz Silver Proof Coin
    Forever Love 2012 1/2oz Silver Proof Coin
    Baby Dragon in Card
    2012 1oz Bullion Koala in Card

    http://www.perthmint.com.au/forthcoming-releases.aspx
     
    Lightsview, Dec 21, 2011
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  6. goldpelican

    goldpelican Administrator Staff Member

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    Oops, that's part of the February releases.... :eek:
     
    goldpelican, Dec 21, 2011
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  7. Nugget

    Nugget Well-Known Member Silver Stacker

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    Thank goodness the PM put in all that effort in producing the worlds largest gold coin :rolleyes:
     
    Nugget, Dec 21, 2011
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  8. silversardine

    silversardine Member

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    Most of Australia seriously inconveniences the West without a second thought. Try getting work calls at 4/5am from the east - oh yes, I'll take care of that when I get up in 3 hours! What - you don't want to get up at 5am for our 9am EST conference call??? Oh gee, I forgot (again!) that there is a time diff... but can you just write this down....

    The Perth Mint is a WA business so it running on WA time and that makes perfect sense. As for more staff - well maybe they coud get that handled too!
     
    silversardine, Dec 21, 2011
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  9. fishball

    fishball New Member Silver Stacker

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    When you make conference calls with the US or the UK for business you sometimes have to stake the late nights out, that's life. You're paid to be doing something, even if it's crap you have to tolerate it. Or get a new job.

    This is a different ball park altogether, this is a business selling stuff to customers.

    I wonder how much of the customer base of Perth Mint is based in WA and how many are not. I'd wager the "not in WA" number is higher.

    Either way, they could've done 9pm WA time instead of midnight, at least midnight AEST is bearable. 3am? Not so much.

    Whatever though, good luck to them.
     
    fishball, Dec 21, 2011
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  10. Nedsnotdead

    Nedsnotdead Active Member Silver Stacker

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    What is it that everyone is getting up at 3am to purchase?
     
    Nedsnotdead, Dec 21, 2011
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  11. silversardine

    silversardine Member

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    Conference calls with the eastern states at 5am, and inconsiderate people on the same level of employment as you, ringing before dawn is not something you have to accept in the work environment. If they were phoned at 5am there would soon be complaints - except that they wouldn't even answer the phone because they don't consider themselves on call 24/7. Large multinational corporations deal with time zones all over the world and accomodate their staff quite well - here in Au it is all about the Eastern States. If you own the business that is different, when you work for a wage you expect the same consideration as the rest of the staff.
     
    silversardine, Dec 21, 2011
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  12. silversardine

    silversardine Member

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    I also speak to folks all over the world in another ''forum'' and sometimes another Australian will pop up when the subject of ''what time is it there'' comes up. Usually they say ''oh dinner time at 6pm'' or whatever and when someone asks where they are from the response is just "Australia'', not Sydney or even NSW etc...
     
    silversardine, Dec 21, 2011
    #12
  13. alexisio

    alexisio New Member Silver Stacker

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    I cant see many getting up early to buy what is on offer, so why all the drama?
     
    alexisio, Dec 21, 2011
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  14. alor

    alor Well-Known Member Silver Stacker

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    time spread, well I must hire snipers :)

    its 3 am, so you can not make phone calls :p

    when PM will be selling black silvers?

    some people will be online here and chatting at 3 am business :)
     
    alor, Dec 21, 2011
    #14
  15. silverminer

    silverminer New Member

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    He, don't worry here is you Indian friend for sniping purposes.
    As it would be 9:30 pm at that time. :) Thanks PM :D
     
    silverminer, Dec 21, 2011
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  16. jc888888888

    jc888888888 New Member Silver Stacker

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    my question is what is everyone so interested in buying?? i saw the new release list please enlighten me ?
     
    jc888888888, Dec 21, 2011
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  17. Ronnie 666

    Ronnie 666 Well-Known Member Silver Stacker

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    In addition, you can no longer arrange pick-up for on-line purchases. We sandgropers will have to pay postage and insurance. Is it not the idea for a company to make things easy for customers?

    I agree changing the time the PM server freezes up is no help to man or beast.
     
    Ronnie 666, Dec 21, 2011
    #17
  18. Matthew 26:14

    Matthew 26:14 New Member

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    Nothing worth getting up for @ 3am in the coming releases......
     
    Matthew 26:14, Dec 21, 2011
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  19. Ronnie 666

    Ronnie 666 Well-Known Member Silver Stacker

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    I agree but what about the next time there is ??.. As usual total mayhem & dysfunction. When I lived in NZ some years back the NZ government was continually embarrassed by the long waiting lists for surgery. Their solution was to spend $3Mill on a computer program that sent out personalised letters to patients (customers - they were called) to keep them updated and informed. The sheeple would believe that someone gave a crap. Ha ha no one does ....
     
    Ronnie 666, Dec 21, 2011
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  20. fishball

    fishball New Member Silver Stacker

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    Just because some customers are **** doesn't mean you shaft every other customer.

    If that's the spirit of Perth Mint then a lot of stuff makes more sense.
     
    fishball, Dec 21, 2011
    #20
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