Does Gold stackers ship/courier?

Discussion in 'Gold' started by anglox_b, Mar 23, 2013.

  1. anglox_b

    anglox_b Member

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    Having frustrating hassles with the online website, trying to buy, but it states that I can only store or collect, which seems odd. I've never used them before, can anyone comment?

    Thanks

    Ang
     
  2. House

    House Well-Known Member Silver Stacker

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    Not sure what you're doing wrong as they do deliver. Are you in Aus?

    Didn't log in but when I go to buy, it gives the option of postage
    [​IMG]
     
  3. anglox_b

    anglox_b Member

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  4. anglox_b

    anglox_b Member

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    I've tried like 20 times, think I'm just going to go with Ainslie.
     
  5. XB

    XB Active Member Silver Stacker

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    Not sure why you are having difficulties - I just looked and after logging in, selecting items I added Express Post, updated total and proceeded to checkout where it confirmed address and delivery method.... maybe give them a call and try and work out why your account is having this issue.
     
  6. ShadowPeo

    ShadowPeo Member Silver Stacker

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    Has always worked fine for me
     
  7. bordsilver

    bordsilver Well-Known Member Silver Stacker

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    +1 Never had problems.
     
  8. goldpelican

    goldpelican Administrator Staff Member

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    We do ship via courier on request - both directors have been travelling this week and busy organising for StellaConcepts to fly down to the Melbourne Silver Stackers meeting on Sunday - there's a few emails we need to respond to as our staff that were in the office were absolutely run off their feet on Friday without us being there, we've got a bit of a backlog to answer Monday morning.

    We can use common carriers insured up to $25k, a specialised carrier up to $50k, and armoured up to $500,000 on request. These options are not selectable on the website.
     
  9. anglox_b

    anglox_b Member

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    Thanks Gold Pelican and everyone, have finally figured out what I was doing wrong.
     

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