Death of Australian department stores.

Discussion in 'Markets & Economies' started by leo25, Aug 30, 2019.

  1. Ipv6Ready

    Ipv6Ready Well-Known Member Silver Stacker

    Joined:
    Jan 8, 2016
    Messages:
    3,997
    Likes Received:
    890
    Trophy Points:
    113
    Location:
    North Sydney
    If a brick and mortar store can't compete on price, service or exclusivity of products vs online stores, basically the store is badly run, full stop.

    In 2019 online stores are ONLY killing badly run stores.

    50% of brick and mortar stores that is run out of business dont have online store linked on their websites or dont even have a website or intenet presence.
    10% have ridiculus pricing for an online store
    30% might as well not have one (see my story David Jones below)
    10% have it balanced well.

    David Jones.

    1. I ordered a $2600 briefcase for pick up at my nearest store Barangaroo in Sydney
    2. The platform told me it had the briefcase in stock
    3. 24 hours later my order is cancelled by David Jones, UNILATERALLY
    4. I ring up customer service and ask why, what went wrong thinking my Amex stuffed up payment. Only to be told that the store does not have it in stock.
    5. I asked the CS if other stores have the briefcase in stock...I am told Market Street only 2km away from Brangaroo store had many in stock.... WTF

    So David Jones cancelled a $2600 sale, because they could not ring or email to say, "Sorry Barangaroo store is out of stock, but Market St store has them, would you like to pick up from Market St or we can have delivered to Barangaroo or your work/home" (note home delivery for orders above $99 is free!)

    This is not an isolated case and this happened another time as well. Now I don't order from David Jones online store
     
    willrocks, 66rounds and sammysilver like this.
  2. Jislizard

    Jislizard Well-Known Member Silver Stacker

    Joined:
    Apr 7, 2011
    Messages:
    7,783
    Likes Received:
    528
    Trophy Points:
    113
    Location:
    Australia
    Even Australian online stores struggle to beat overseas prices. Very often it looks like they just order online from the US and then sell the same items in their store.

    I can buy books online from England for cheaper than I can buy them in stores, this I think has something to do with regulations which prevent discounting books, to give Australian authors a chance to compete against international authors, or something like that.

    I bought a set of grab handles for my Jeep online from the USA for $44 + postage. The same brand/make/model were for sale from an Australian website for $88 + postage (which was about the same as posting from the USA), this was back in 2012 so it is not like online shopping was a new thing, the Australian store must have known that they could be bought cheaper from overseas and just as conveniently, but with a slightly longer wait.

    I was looking for a replacement fridge, my wife went through all the makes and models online until she found one with a good rating that she liked. But then we went to every appliance store we could find and they didn't have it in stock and they weren't ever going to get it in stock. Nothing available online from Australia either. One sales person told us that in order for them to buy a new range they had to order enough to fill a shipping container, about 24, and if they didn't think they would be able to sell all 24 (or if they competed with the ones they already had on the floor!) then they wouldn't get them in.

    If Australia had a larger population then they would be able to have more of a range but having old stock on the floor when a new model comes out is just wasting money.

    America can afford to produce a much bigger range and can bulk order to reduce prices, very tough for Australia to compete.
     
  3. leo25

    leo25 Well-Known Member Silver Stacker

    Joined:
    Jun 8, 2010
    Messages:
    3,143
    Likes Received:
    1,333
    Trophy Points:
    113
    Location:
    Sydney
    66rounds likes this.
  4. Oddjob

    Oddjob Well-Known Member Silver Stacker

    Joined:
    Aug 19, 2018
    Messages:
    3,130
    Likes Received:
    3,282
    Trophy Points:
    113
    Location:
    Oz
    So either Allegro Funds who bought Harris Scarfe less than 30 days ago has NFI re business and finance or had a plan to buy and break up asap as there is financial benefit for Allegro in doing so (ie maybe tax write-off's that can be used in the wider Allegro entity??)....regardless of impact on Harris Scarfe staff and creditors.

    Whilst Harris Scarfe has been bought and sold several times in the past inc to another Australia private equity firm, Allegro's actions reaffirm my view re providing financial services to companies owned by private equity firms....DON'T !
     
    66rounds and mmm....shiney! like this.
  5. TreasureHunter

    TreasureHunter Well-Known Member

    Joined:
    Oct 29, 2012
    Messages:
    2,950
    Likes Received:
    478
    Trophy Points:
    83
    Location:
    Treasure Island
    I like trying new shoes on. Sadly, many of the shoe stores I used to go to have closed down in recent years.

    It's nuts: now I have to order my shoes online! And that's a process I hate. If anything bothers me, I have to ship it back, pay for the return shipment and will only get my money back in a matter of weeks. :mad:

    ...then order another shoe to see if that's good. Obviously you'll have to be very lucky to find a perfect fit online. Even if you know the brand well. :(

    The online stores have vastly better variety, so in physical stores only a handful of less interesting models are available. And they're usually more expensive. :(

    ecommerce is not always a good think. I myself dislike online banking (unreliable, "if you don't hold it, you don't own it") and prefer buying clothes and watches offline. Yet again, a watch looks a heck-of-a-lot better on photos than in real life. Once you see it, you might want to return it... :mad:

    Next step: ordering food online. Disgusting. You won't be able to test the softness of lemons, mangos... no, you can't see whether they're ripe, small or whether the apples were sprayed on to seem shiny... Regardless, they're all artificially ripened on the outside.

    Some people are already buying food online... but for some reason it's not popular... YET o_O

    This is where we're headed. :confused:
     
    leo25 likes this.
  6. alor

    alor Well-Known Member Silver Stacker

    Joined:
    Jun 16, 2011
    Messages:
    8,363
    Likes Received:
    1,765
    Trophy Points:
    113
    Location:
    Pulau Alor ;)
    we use apps to order by mobile phone then walk to the food court to eat our food.
    just flash your order number to collect food
    +ve no need to wait too long
    +ve get discounted price

    [​IMG]
     
    Last edited: Dec 11, 2019
    66rounds likes this.
  7. TreasureHunter

    TreasureHunter Well-Known Member

    Joined:
    Oct 29, 2012
    Messages:
    2,950
    Likes Received:
    478
    Trophy Points:
    83
    Location:
    Treasure Island
    ^
    Yes, I do have to use them in fast food restaurants sometimes. It's terrible, they told me ALL ORDERS are processed through those machines.

    Masses of people will become chipped cattle on an Orwellian digital farm where the'll pay even for breathing with their implanted chips.

    They'll be all "in debt" and will literally work their life years away just to be allowed to live.

    Which makes me think... has anyone seen this movie: "In Time"? I didn't, but someone suggested to me (we were talking about global debt and the debasement of currencies and that lady told me: in the future, people will pay with their time, because the situation is so bad).

    Time slavery. You pay with your time. Isn't that already happening, in a way? It's called EMPLOYMENT and you get to work 8 hours a day. :D

     
    66rounds likes this.
  8. dragafem

    dragafem Well-Known Member Silver Stacker

    Joined:
    Jan 16, 2012
    Messages:
    5,140
    Likes Received:
    400
    Trophy Points:
    83
    Location:
    Sunshine State
    I liked that movie a lot.
     
    66rounds likes this.
  9. mmm....shiney!

    mmm....shiney! Well-Known Member Silver Stacker

    Joined:
    Nov 15, 2010
    Messages:
    19,184
    Likes Received:
    2,439
    Trophy Points:
    113
    Location:
    昆士蘭
    Dystopian movies are so formulaic. Snore.
     
  10. alor

    alor Well-Known Member Silver Stacker

    Joined:
    Jun 16, 2011
    Messages:
    8,363
    Likes Received:
    1,765
    Trophy Points:
    113
    Location:
    Pulau Alor ;)
    everyone has their invisible time out
    Enoch has one with that ∞ symbol
     
    66rounds likes this.
  11. sgbuyer

    sgbuyer Well-Known Member Silver Stacker

    Joined:
    May 25, 2018
    Messages:
    1,999
    Likes Received:
    1,136
    Trophy Points:
    113
    Location:
    Singapore
    I've a contact for a HN sales person that I bought my home appliances about 2 years ago. He advises me what brand to buy and gives me a special discount that is lower than the retail price. This saves me a lot of time and I get from him even if I can find a lower price from an Internet only retailer. So far, all the appliances he recommended didn't need servicing. This in itself saves me a lot of time and headaches (yes, me wife is not into appliances and I don't have the time nor interest to research on appliances), and not to mention money.
     
  12. Court Jester

    Court Jester Well-Known Member Silver Stacker

    Joined:
    Jul 30, 2012
    Messages:
    3,346
    Likes Received:
    174
    Trophy Points:
    63
    Location:
    Gold Coast QLD
    My takeaway from this is wtf are you doing buying a $2600 beirfcase
     
  13. Ipv6Ready

    Ipv6Ready Well-Known Member Silver Stacker

    Joined:
    Jan 8, 2016
    Messages:
    3,997
    Likes Received:
    890
    Trophy Points:
    113
    Location:
    North Sydney
    Bought a pair of shoes for $3100 last week as early xmas present, lol.
    My motto in life at 47... No point living an average life to die with XYZ in assets
     
    wrcmad and 66rounds like this.
  14. 66rounds

    66rounds Well-Known Member Silver Stacker

    Joined:
    Jun 22, 2019
    Messages:
    1,471
    Likes Received:
    1,393
    Trophy Points:
    113
    Location:
    Melbourne
    Some people like to enjoy life and not just accumulate wealth that can't be taken to the grave.
     
    Ipv6Ready likes this.
  15. Court Jester

    Court Jester Well-Known Member Silver Stacker

    Joined:
    Jul 30, 2012
    Messages:
    3,346
    Likes Received:
    174
    Trophy Points:
    63
    Location:
    Gold Coast QLD
    Hookers and a large pile of blow is a way to enjoy $2600 not new briefcase I would say
     
    wrcmad likes this.
  16. 66rounds

    66rounds Well-Known Member Silver Stacker

    Joined:
    Jun 22, 2019
    Messages:
    1,471
    Likes Received:
    1,393
    Trophy Points:
    113
    Location:
    Melbourne
    I disagree, a rental car with fresh rear tyres and a few boxes of .308 would be my choice.
     
  17. Ipv6Ready

    Ipv6Ready Well-Known Member Silver Stacker

    Joined:
    Jan 8, 2016
    Messages:
    3,997
    Likes Received:
    890
    Trophy Points:
    113
    Location:
    North Sydney
    LOL the briefcase will last a lifetime..... escorts and blow hmm $2600 doesn't go very long
     
    sgbuyer and 66rounds like this.
  18. Court Jester

    Court Jester Well-Known Member Silver Stacker

    Joined:
    Jul 30, 2012
    Messages:
    3,346
    Likes Received:
    174
    Trophy Points:
    63
    Location:
    Gold Coast QLD
    Not won't last long but will be more fun than can be had with a briefcase
     
  19. wrcmad

    wrcmad Well-Known Member Silver Stacker

    Joined:
    Jan 2, 2012
    Messages:
    6,250
    Likes Received:
    453
    Trophy Points:
    83
    Location:
    Northern NSW
    100% agree.
    I am only a couple of years behind you, and realised this about 10 years ago.
    Moved from the shyte-hole city to paradise, so I'm on holidays all the time. Spend all excess funds on travel. Don't regret it for a second. :)
    Others I know spend the years stashing everything away for "later". What boring, wage-slave lives they lead, in comparison.
    I reckon since I saw the light, my life as been richer and more rewarding than I could have imagined.
     
  20. sgbuyer

    sgbuyer Well-Known Member Silver Stacker

    Joined:
    May 25, 2018
    Messages:
    1,999
    Likes Received:
    1,136
    Trophy Points:
    113
    Location:
    Singapore
    My dad passed me his leather brief case 25 years ago. It was at least 20 years old at that time. I used it a couple times only and found it too heavy (it weighed like 2kg even when empty), and changed to a backpack. That was 20 years ago before backpacks became fashionable for work. At that time, there were only sports and mountaineering backpacks to buy in Singapore so I was really out of fashion by carrying my sports backpack to work meetings.

    Over the last 20 years, I changed work backpack 4 times. The nylon lasts a long time.

    Today, I carry my baby backpack more than often than my work backpack.

    [​IMG]
     
    Last edited: Dec 22, 2019

Share This Page