Banks making changes to their T&C’s We’re replacing our ‘acceptable electronic banking use policy’ with an ‘unacceptable account conduct policy’, making it clearer that we don’t tolerate financial abuse when using transaction and savings accounts and electronic banking channels. We’re clarifying several terms, including our commitment to be fair when we make decisions that affect your account, such as changes to the account terms or when we may delay, block, freeze or refuse transactions.
