Guys I am in the unfortunate position that a member sent me a package express post, aus post claims it was delivered to my office but it never was. I was at the office at the time and immediately went to get it when i got the tracking notification. the delivery person, upon investigation claims remembers putting it in our post box downstairs, the one place we dont have CCTV ( not allowed to install in common areas under lease agreement). I do not believe the sender was dishonest, i believe the delivery person stole it and I am wondering what if any recourse do I have for an express post package that was sent without insurance, if any. Note: we handle very large volumes of deliveries in the course of day to day business activities, normally by courier, and have never had an issue like this before with an office bound delivery Has any one here had success in being compensated by AP in such a scenario? AP slipped up and let the delivery persons name slip so I can take other steps if all else fails but i am loathe to go down such a path. Needless to say I really despise thieves and its quite obvious to blind freddy they stole it.