My land line is down and I have no home phone and "had" no internet, I have been informed it could take at least a week to fix. I get my internet from my landline via wifi modem/router which was disconnected during tech support who at first insisted it was either a modem problem or house telephone line problem but they are now sending out a free dongle so we can have internet and have diverted my landline to my mobile because they eventually found a fault in the service. While the Tech was still talking us through the problem my internet become active and super fast but the modem and phone handset were still disconnected,tech support said it is impossible but all my devises are getting super fast internet,all are showing they are connected to my wifi service. This morning I have still not re connected either my phone or modem. Our work and personal mobiles are not set as hotspots and are different service providers to my internet but we turned them off to make sure. Whats going on? if my internet works without a landline and wifi modem but all my devises are showing full connection to my internet service does this mean we are being purposely restricted from a fast home internet service that can work without a modem and landline?