Where is my internet coming from?

Discussion in 'Current Affairs' started by fishtaco, Feb 11, 2017.

  1. fishtaco

    fishtaco Active Member Silver Stacker

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    My land line is down and I have no home phone and "had" no internet, I have been informed it could take at least a week to fix. I get my internet from my landline via wifi modem/router which was disconnected during tech support who at first insisted it was either a modem problem or house telephone line problem but they are now sending out a free dongle so we can have internet and have diverted my landline to my mobile because they eventually found a fault in the service.

    While the Tech was still talking us through the problem my internet become active and super fast but the modem and phone handset were still disconnected,tech support said it is impossible but all my devises are getting super fast internet,all are showing they are connected to my wifi service. This morning I have still not re connected either my phone or modem.

    Our work and personal mobiles are not set as hotspots and are different service providers to my internet but we turned them off to make sure.

    Whats going on? if my internet works without a landline and wifi modem but all my devises are showing full connection to my internet service does this mean we are being purposely restricted from a fast home internet service that can work without a modem and landline?
     
  2. BuggedOut

    BuggedOut Well-Known Member Silver Stacker

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    Very curious. I am sure there is a logical explanation. I could help you if I was onsite but obviously cant remotely.

    In your shoes I'd suggest getting an independent IT tech to come out and diagnose it. Simple tools like ipconfig, tracert would go a long way to identifying where your internet is coming from and how.
     
  3. BuggedOut

    BuggedOut Well-Known Member Silver Stacker

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    PS - Let us know what you find out :)
     
  4. sammysilver

    sammysilver Well-Known Member Silver Stacker

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    You may be logged onto wifi but have no internet.
     
  5. projack

    projack Well-Known Member Silver Stacker

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    What do you see as your active network?
     
  6. renovator

    renovator Well-Known Member

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    if its free go on a download extravaganza :lol:
     
  7. willrocks

    willrocks Well-Known Member Silver Stacker

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  8. Currawong

    Currawong Member Silver Stacker

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    ADSL and telephony are two different systems. The ADSL signal is superimposed over the telephony signal. That's why we have to use those little filter modules to still be able to make and receive calls, they filter out and split the ADSL signal and the voice signals into the two sockets.
    Chances are there's a fault somewhere in an exchange with your telephony but not your ADSL. It's rare (certainly when our line craps itself we lose everything) but can happen. Now it's just like you've got what carriers call a naked ADSL service.
     
  9. spannermonkey

    spannermonkey Well-Known Member Silver Stacker

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    I have something like that :mad:
    I have ADSL ,I have a dial tone
    BUT can't ring out ,when I call my number I hear it ringing on my mobile
    But the landline doesn't ring :rolleyes:
    Yes I have called my ISP ,we'll send a tech around
    I keep getting emails from them telling me the problem is fixed
    NOT :rolleyes:
     

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