Waiting 4 month for lunars from Perthbullion

Discussion in 'Lunar Forum' started by Eliassamaha, Apr 4, 2016.

  1. Eliassamaha

    Eliassamaha Well-Known Member Silver Stacker

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    I ordered these last year November and was told they'll be available mid January

    Still haven't received them on their website still sais back ordered so they haven't received them yet

    This with all the milk spots I get from them makes me wonder if I should take my business elsewhere

    Anybody else having these issues with them

    P.s I write them twice and was told they're having issues with the China mint
     
  2. ego2spare

    ego2spare Well-Known Member

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    Milk spots have nothing to do with perthbullion. They dont get them from the mint and add the spots before shipping...
    If they say they are having issues with the mint then they most likely are. As long as they are still communicating with u then it will all be fine. They didnt forget your order. Things like that just hapeen.
     
  3. Eliassamaha

    Eliassamaha Well-Known Member Silver Stacker

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    Really? I thought they add them on!!

    If I sold coins and didn't mention they had milk spots I'll surely be ridiculed and get a lot of negative feedback why r they entitled to it

    These things happen 4 month again if I sold something and said it'll be in mid January and 4 month later I still don't have it in the backlash won't be so pretty
     
  4. spannermonkey

    spannermonkey Well-Known Member Silver Stacker

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    Your post is really confusing
    What has China mint got to do with Lunars ?
    What has milk spotting got to do with waiting 4 months ?
    Why not call them ,instead if writing ? I'm sure you could source them from elsewhere ,no ?
     
  5. Eliassamaha

    Eliassamaha Well-Known Member Silver Stacker

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    Oh crap having a brain malfunction I meant pandas

    The milk spots don't have anything to do with waiting 4 month I'm just pointing out another issue im having with them

    I've already paid for them

    Man my heads not working properly today
     
  6. SpacePete

    SpacePete Well-Known Member Silver Stacker

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    {Lunars / China} + {Perth Mint ~ milk spots} 4 months gestation period of a small monkey which logically leads to Silver Pandas.

    Quite obvious really.





    .
     
  7. spannermonkey

    spannermonkey Well-Known Member Silver Stacker

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    Ok your down to 2 issues

    Milks spots have nothing to do with the supplier

    Now waiting 4 months ,I would have asked for a refund .
    Again I'm sure you could have sourced them elsewhere
    Call them DON'T send emails :rolleyes:
     
  8. Eliassamaha

    Eliassamaha Well-Known Member Silver Stacker

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    I'll be sure to remember you folk next time I have milky coins to sell

    Like you said it's not from me

    As for buying them elsewhere I bought them last year November when gold was cheaper
     
  9. silversearcher

    silversearcher Active Member Silver Stacker

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    The back order boogie man strikes again at the Perthbullion. Piss em off. There are other dealers out there that are far better. When I order, my dealer posts the next day and always keeps tabs of the order from start to finish, unlike Perthbullion ( it's when they decide to pull their finger out ). I have Zero issues with BS back orders and the goods are in your possession within days. As far as milk spots are concerned, all the non spotty coins have the eyes picked out at shop front, and online buyers are more likely to get the crap. However, you cannot blame milk spotted coins on the dealer if they appear later on. But if they arrive with milk spots they should know better.

    It's your money they have in their possession and it's better sitting in YOUR POCKET not THEIRS. For along time I gave Perthbullion too many second chances as things do happen in life. But things happen way too often with this lot. DON'T BE A PUSSY, ring them up and demand your money back. Four months is way too long not to receive goods. Do you think they are doing you any favours ? If they did, they would bloody well have refunded your money ages ago and apologised. This is what HONEST PEOPLE DO....You wouldn't be posting this topic unless they were pissing you off. So do yourself a favour and PISS THEM OFF......

    P.S I don't give a crap what Perthbullion loyalist's think !
     
  10. Eliassamaha

    Eliassamaha Well-Known Member Silver Stacker

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    Your right silversearcher

    It's like you said I gave them to many chances

    Too many coins I get from them come with milk spots I wouldn't mind if I was buying their low premium bit I'm not, I'm paying a premium for these coin

    Coins like koalas, ultra high relief and rounds all came with spots

    They get a lot of business from me but I think I've had enough
     
  11. Eliassamaha

    Eliassamaha Well-Known Member Silver Stacker

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    All these people sticking up for them honestly I don't know why it's true their delivery is cheaper but not worth all this trouble
     
  12. silversearcher

    silversearcher Active Member Silver Stacker

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    At the end of the day " Money Talks, Bullshit Walks "....If you are getting your silver and the product is good that's great. At the moment they are lining their pockets with your hard earned money which is servicing their lifestyle and their families. That money for the time being is better used to service you and those in your life ( not somebody else ). Don't worry about those who defend Perthbullion ( I don't ), but worry more about your needs....
     
  13. Flyinfree

    Flyinfree Well-Known Member

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    It really upset people when you had paid high premium on your order and found milky spot on them.

    Anyway, I believes it's not PerthBullion's fault but in order to maintain better customer service, they should do something on it. Raise a formal complaint to China Mint etc.
     
  14. Holdfast

    Holdfast Well-Known Member Silver Stacker

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  15. SpacePete

    SpacePete Well-Known Member Silver Stacker

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    I heard the guys at PerthBullion were out partying hard with the guy from BullionMoney.
     
  16. Eliassamaha

    Eliassamaha Well-Known Member Silver Stacker

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    I complained about it all I got was " read our terms and conditions " so yeah it would've been nice if they did something about it

    Even free delivery or something

    Any ways they've lost me as a customer
     
  17. silversearcher

    silversearcher Active Member Silver Stacker

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    Their terms and conditions sounds as dodgy as the Aussie Engelhard bar they sold me. HAHA
     
  18. Perth Bullion Company

    Perth Bullion Company New Member

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    As explained our wholesale order for the two smaller sizes was not honored and China Mint have not started reminting until this month. We do expect these in store shortly and you will be informed then.

    To clarify on this issue OP was offered refund/replacement in December as was anyone else who ordered the 1 or 3 gram gold panda, and has been extended the offer since.
     
  19. Eliassamaha

    Eliassamaha Well-Known Member Silver Stacker

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    Yeah your right you offered a refund in December because they were delayed to January

    Here is a copy of your letter to me

    Hello,

    This courtesy email to inform you that the Gold Pandas 2016 may be delayed until January 2016, we apologise for any inconveniences that this may have caused.

    In regards to the delay we are happy to offer a refund for the item or for you to swap the item for another one valued at the same price.

    Please do not hesitate to contact us with any enquirers that you have.

    Thank you

    Perth bullion

    --
    Kind regards

    Grace Greaves
    Admin & Sales Co-ordinator
    Perth Bullion Company
    (+618) 9270 7270
    www.perthbullion.com
     
  20. Eliassamaha

    Eliassamaha Well-Known Member Silver Stacker

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    So from January till April is a big difference

    Honesty you should be offering a refund at the market price so I can get them elsewhere

    If it was the other way around, like in your terms and conditions I'd be subject to market price
     

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