TEMPORARY COVID-19 STORE CLOSURE – as at 4.30pm 22 March 2020

Discussion in 'Current Affairs' started by Silverman99, Mar 22, 2020.

  1. Silverman99

    Silverman99 Well-Known Member Silver Stacker

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    Ainslie’s have made the decision to temporarily close What will this do to the supplies of PM’s ............?




    For the health of our customers and staff and in accordance with the social distancing directives of the government, we have had to make the decision to close the store until further notice. Those who have visited recently will know of the crowding issues in the waiting room and understand.

    This will also allow us to keep the webshop open longer as we will have the freed up human resources to cope with it. The webshop will reopen at 9.30am 23 March. When ordering online please look for and understand the notes for delayed delivery where we have ordered (and paid for) replacement stock but don’t yet have it in hand. We have stopped giving timing guidance given unknowns in global supply chains at present, just to be conservative. We are not, however, selling anything we don’t already own.

    Alternatively you can buy Gold Standard (AUS) or Silver Standard (AGS) tokens (fully bullion backed and insured) at Ainslie Wealth or CoinSpot(24/7).

    Pickups of course will also be affected however these are securely held in the interim and the 30 day period to collect will be extended accordingly. Alternatively if you wish to pay to have your ‘on hold’ goods shipped to you, you can email us at [email protected] and quote your invoice number, provide your delivery address and we will send you an invoice for delivery. We will ship once paid (other than Thursdays and Fridays). NOTE - StarTrack Express have advised they are not taking signatures for the same social distancing reasons and this voids our insurance so please note deliveries will not be insured.

    We need to stress that this is purely an interim measure for the health and wellbeing of all, and nothing more. Ainslie have been around for over 45 years with our customers our priority and these measures continue that commitment. We do understand this will cause some consternation for many and can only ask that you understand this is out of our control and we are doing our best for all concerned in unprecedented times.

    We will likely still be unable to handle incoming calls as has been the case last week, however if you have an urgent query, not already covered above, email us on [email protected] and we will respond when we can. We will also update the website pop up with any developments.

    We wish you all the very best of health and look forward to seeing you again in better times.
     
    Last edited: Mar 22, 2020
    Bullion Baron and ozcopper like this.

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