Site outage and server migration

Discussion in 'Forum News / Announcements' started by Administrator, Oct 24, 2011.

  1. Apologies for the outage this evening.

    On the 13th of October, we had a site outage caused by the load the website was placing on the hosting infrastructure - plans were put in place to migrate the website to a new gruntier business grade hosting platform with extra server resources, however they weren't executed last week as intended - and this afternoon Silver Stackers cooked it's goose on the current hosting platform, and we were booted off as the other web hosting customers on the shared infrastructure were being unfairly impacted by the load Silver Stackers was causing. Fortunately the new hosting arrangements had been made and paid for (thanks Alchemy Challenge!), so an emergency migration was performed this evening - Silver Stackers is now on a much bigger server with more resources available, and hopefully we have some more headspace for growth!

    As always, when site outages like this occur, updates were being posted at our Facebook page http://www.facebook.com/SilverStackers - bookmark it now if you haven't before.

    Far too many text messages, emails and voicemails from people to reply to who contacted me to advise the site was down (or in some instance demand explanations as to why they were banned!) - unfortunately I have no control over the "Account Suspended" message that was being displayed giving some people the impression that their Silver Stackers membership was affected, rather than the entire website.

    Anyway crisis hopefully resolved.
     
  2. Dandan

    Dandan New Member

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    I just finished posting a series of crap puns in my post when I clicked on new posts and I got the suspension message.

    I thought.... Fair call.

    Good on SS for growing. Thanks GP!
     
  3. thatguy

    thatguy Active Member

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    I thought SHTF and TEOTWAWKI and JPmorgue had taken down SS as the physical had run out, so I rushed down to the local bullion dealer and cleaned them out (all on credit cause in the PAW you don't have to pay back) the I came back and its a friggin server migration.... VVTF am I going to do with all this Ag?!?!?
     
  4. Guest

    Guest Guest

    How about I PM you my address?

    Meh...just a thought. ;)
     
  5. hiho

    hiho Active Member Silver Stacker

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    my spreadsheet shat itself today too :/
     
  6. com

    com New Member

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    It scared me earlier in the day when i got a message about my account was invalid :O

    Just out of curiosity, what server spec would be required to run a site like this?
     
  7. kaz

    kaz New Member Silver Stacker

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    guess I will stay uninformed as I am mega opposed to facebook, twitter (great name imo for those who use it ) thanks GP - wonderful to see the site is growing - a credit to you
     
  8. boston

    boston Well-Known Member Silver Stacker

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    You and me both.
     
  9. Nugget

    Nugget Well-Known Member Silver Stacker

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    I should think so.

    Imagine my disgust at being forced to actually converse with my family!



    Why I never!

    :eek:
     
  10. goldpelican

    goldpelican Administrator Staff Member

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    Sorry guys - Facebook is the official channel for outage messages - you don't need an account on there to view the messages, you can just lurk.
     
  11. Nugget

    Nugget Well-Known Member Silver Stacker

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    Or create an account and be a jerk :D
     
  12. Elemental

    Elemental Active Member Silver Stacker

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    FYI GP - the forum link at the top of the page is giving an error message. I'm not sure if this is a known problem so thought I'd let you know. No big deal - just thought I'd tell you in case you weren't aware.
    Cheers
     
  13. Naphthalene Man

    Naphthalene Man Active Member Silver Stacker

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    Pfew, i thought that work had finally caught up with my time on SS - that is unless the incident around 3pm-ish was not the outage - sorry GP i'm not on facebook. (sorry should have read the lurk message better)
     
  14. adrenalin

    adrenalin New Member

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    Aren't we glad GP is in IT.
    Otherwise it would out much longer!
     
  15. goldpelican

    goldpelican Administrator Staff Member

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    Grrr should have been much shorter - like 5 minutes or less if I had managed to do it last week.
     
  16. Maggie

    Maggie New Member Silver Stacker

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    I thought Hi Ho hit the big bad Red button
     
  17. plata

    plata Member Silver Stacker

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    I thought my wife put a ban on me using the site! serious!!! But when I asked her ( nicely) she said she already noticed as well , but she wanted to look at my face!! I love my wife! no , I am not a sucker! :p
     

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