I'm not impressed at all with this move, and considering ** removing my custom. Anyone else use them or have a view on this? Guardian Vaults is responding to the COVID-19 pandemic by taking precautionary measures to ensure the safety and protection of both its clients and staff. At all Guardian Vaults and Guardian Gold facilities, all access to the facility will be by appointment only from the 16th of March, 2020 . This includes visits regarding accessing storage, bullion deliveries and account updates. Appointments will be limited to 15 minutes, with one appointment allowed in a facility at a single time. In booking an appointment, staff will be asking whether you have recently travelled to a country deemed as moderate to high risk by the World Health Organization. We ask clients who have travelled to any of the risk countries to not access our facilities for 14 days after travelling, and be mindful of the risk posed to staff and other clients if you are exhibiting any symptoms. To view the conditions of booking an appointment, please visit the website, here Guardian Vaults acknowledges that their clients take great value in their access to fully allocated storage in an independent facility. However, these temporary measures are for the benefit of staff and clients alike. We appreciate all clients for their understanding during this time. ** Correction, WILL be closing my account I think!