I bought a Lunar 2 oz coin off eBay with the description 'new from mint roll'. When I received the coin, there are very obvious and rather large milk spots/smudges next to the Queen's face. I messaged the seller and he claims that the capsule has never been opened, and he literally took it from an unopened roll. He seems to be dismissing the pictures I sent him as well. Has this happened to anyone else? Any idea on what I should do? Pictures of coin: [imgz=http://forums.silverstackers.com/uploads/10823_tiger1.jpg][/imgz] [imgz=http://forums.silverstackers.com/uploads/10823_tiger2.jpg][/imgz]
I have seen milk spots in my own Dragon/Snake coins which have come from a sealed roll that the capsules have not ever been open. So it can happen. Was the coin described as spot free and mint and did the images on ebay reflect this? If he/she has advertised with an actual(rather than stock) photo which clearly shows a spot free coin then I think you have case to put.
Nothing new, I have personally seen milk spots on a few stock horse coins taken straight from a mint roll right in front of my eyes. Get an exchange from the seller.
Oh wow okay, thank you for the replies. He hasn't replied to my last message, which makes me believe he won't be replying anymore. Is it worth messaging him again, or leaving bad feedback or anything?
^I wouldn't leave bad feedback if its just milk spots. Milk spots simply develop over time regardless of them being tocuhed etc. I have Canadian Wildlife Grizzly's for example which were in perfect condition when I placed them into Air-Tite Capsules and stored them in my Safety Deposit Box at the bank. I check a year later and bam, A couple have started developing milk spots! So when the seller said its out of a roll, he probably wasn't lying.
Thanks for the reply! Take a look at the pictures I have of the coin - looks a bit worse than just regular milk spots. Almost looks like smudges I'm just a bit disappointed with its condition I guess.
Australian milk spots are coffee spots ... I had similar on my lunar rabbit where it grew larger within 6 month so I recommend send the coin back or sell it and buy new one
I've had tarnished mark on brand new Lunar coin, Aparently problems like this happen a lot with Lunar II, He's probably telling the truth when it comes to never being opened. You should buy your coins from here, I had a tarnished coin sold to me but the seller (Steve) was quite happy to exchange it for a new one. People on here are much nicer
i have 2 PertMint dragon typesets with milky/coffee spots ( coiloured and BU) , so dissapointed by PerthMint.
When I messaged him for an exchange or refund, he has not replied.. Any idea what I should do? The premium I paid for the coin will be greatly affected by the spots, I believe.
In my opinion which is worth less than nothing, if the coin was described as BU and the pictures posted did not show a defect as you describe, I would open a dispute and claim my money back. If its PayPal you should have no problem. Any premium over spot is gone. If he is happy for you to pay spot and refund the balance that would be acceptable. Those are the only two options I would entertain. I have had similar issues on eBay and most of the time I got a full refund. The last purchase I made which were 3 slabbed coins the seller has has sent me a bogus tracking number. I have waited 4 weeks and instituted a dispute with PayPal. I have to wait 2 more weeks for Paypal's refund. Its funny how you never learn. Besides the time wasted you should not have a problem getting your cash back.
So how do paypal actually determine whos at fault? If the dispute succeeds, do they just refund the buyer from their own pocket? Ie from the fees that they charge for all those millions of transactions? The dodgy seller still gets their money? Whats the governance in that?
pretty sure it comes outta the sellers pocket if paypal decideds you have won. I have has a few things disputed through paypal and it always shows the refund back from the person i payed
If you have credit card with paypal or bank account details ( which is the requirements before you can sell stuff) then it will be deducted from your account. Therefore its pretty pretty safe. just lodge a dispute.
Whilst I have no first hand experience, in speaking to some folks I trust, there really isn't much hope in a case like that for the seller when a buyer puts in a dodgy claim of not receiving goods (that is to say, in a case where the buyer is playing pretendies that it never arrived), which is (I believe) why most sellers now send with tracking whether you ask for it or not, and simply build the cost of that into their postage cost. That way, the item needs to be signed for by the receiver, which gives the seller evidence to use with PayPal in case of spurious non-receipt claims.
Ah thats a good resolution to that possibility. Though it doesnt stop a dodgy seller from sending an empty box to the buyer or the seller claiming that the seller sent him an empty box Guess it is really just based on trust at the end of the day
